Privacy Policy

Privacy Policy in accordance with the
EU General Data Protection Regulation (GDPR)

Ask A Translator (“we” or “us”) cares about your privacy and is committed to protecting your personal data under the EU General Data Protection Regulation (GDPR).

This Privacy Policy governs www.AskATranslator.net website and services it offers. Please read the Privacy Policy carefully before you start using the website. By using the website, you accept and agree to be bound and abide by the Privacy Policy. If you do not agree to this Privacy Policy, you must not access or otherwise use this website or service.

What Information Do We Collect About You?

We do not collect personal information from you unless you voluntarily supply it to us. We collect information in email, text, phone or other electronic messages. We collect only personal data that is necessary for providing the specific service you requested and such data may include your first and last name, address, email address, telephone number or any other data you voluntarily provide. We do not use “cookies” or any automatic data collection technologies.

How Do We Use the Information That You Provide to Us?

We use the information you provide to us to respond to your inquiry, deliver the requested service and carry out our business activities. We will never sell, rent or trade the information you provide to us to third parties except as stated in the section titled Disclosure of Your Personal Data.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. We do not knowingly collect any information from anyone under the age of 13. If we are made aware that we have received information from a minor under the age of 13, without verification of parental consent, we will remove that information from our records.

Email Policy

If you correspond with us via email, we may retain your email address, the content of your email message as well as our reply. We are committed to keeping your e-mail address confidential. We will not sell or rent your email address to third parties, and will not share your email address with any third parties except as stated in the section titled Disclosure of Your Personal Data.

Disclosure of Your Personal Data

We do not sell, rent or trade any personal data. We may disclose your personal data to our service providers in order to provide the requested services to you. We may disclose your personal data to a third party if required by law, and we may also disclose your personal data to third parties such as a lawyer or collection agency, if we need to enforce our terms of service.

How Do We Protect Your Personal Data?

We take commercially reasonable measures to ensure the personal data you provide to us is kept secure. All information you supply is encrypted into our database to be only accessed by authorized individual with special access rights to our systems, who is required to keep the information confidential.

Data Retention

We retain your information for 7 years according to fiscal regulations. At any time, you have the right to request access to your data that the we store and the rights to either rectify or erase your personal data. Even if we delete some or all your personal data, we may continue to retain and use anonymous data previously collected and/or anonymize your personal data.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EU/EEA, you have the following data protection rights under the GDPR:

  • You have the right to access, amend or request deletion of your personal information
  • You have the right to object to the processing of your data and the right to the portability of your data.
  • You have the right to ask us to restrict the processing of your personal data
  • You have the right to complain to a data protection authority about our use of your Personal Data. For more information, please contact your local data protection authority.
Changes to our Privacy Policy

We will post any changes to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically. Please look at the bottom of this page for the last updated date.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us by email at info@AskATranslator.net.

Effective as of May 24th, 2018